Dr Paul Miller, NVUG Chairpaul-miller4

The National Vision User Group (NVUG) is a General Practice and Primary Care computer software user group for users of Vision clinical software. We are a non-profit making group supported by our members’ subscriptions and enthusiasm.

NVUG was established in 1984 and is the oldest of the independent GP system user groups. In the eighties the now ‘Vision’ system was known as VAMP Medical, but it has undergone many changes since this time.

The role of an independent user group, particularly one supporting UK General Practice, is to put the members’ interests front and centre in discussions with Vision, NHS organisations and professional groups whenever possible. Our members’ businesses and their ability to deliver excellent and safe care to UK citizens is dependent on a fully functioning, responsive and reliable Vision software suite.

NVUG is run by users and for users. Our National Panel is the body that directs the activities of the user group and has representatives from across the UK with a wide variety of skills and experience to contribute.

NVUG works with the company to ensure the system is being developed in a way that meets our priorities, and that is safe and competitive. We contribute to national NHS organisations across the UK, and meet with professional bodies such as the Joint GP IT Committee and the 3 and 4 Nations GPIT Groups.

We maintain expertise with using Vision in real world contexts, and one of the key benefits of NVUG membership is being part of this sharing and learning community. We understand the tension between using electronic records in practice, and trying to manage real people with increasingly complex health needs.

NVUG maintains a user forum, currently hosted on the Vision Hive site, and all our members are encouraged to join this and take part in the discussion.

We run a National Conference for members, for which rates are discounted, and this networking and educational event has been consistently and widely praised for content and approach.

The User Group has in the past been involved in the management of the General Practice Research Database. CPRD, the foremost database of its kind in the world, is operated by the MHRA (Medicines and Healthcare products Regulatory Agency) on behalf of the Department of Health. We maintain close links with the GPRD and also with THIN the research database run by CEGEDIM.